Shipping Policy

At Py-Luxury, we prioritize delivering a seamless shopping experience, including fast and secure shipping for all of our customers. Our shipping policy ensures that your order is processed efficiently and reaches you promptly, without compromising on safety and care.

1. Order Processing

  • Preparation Time: Once payment is confirmed, the preparation of your watch takes 1-3 business days.
  • Shipping Time: Delivery typically takes 5-10 business days, depending on your location and customs clearance.

2. Shipping Methods

We use trusted international couriers like Fedex, DHL, EMS, and UPS to ensure reliable and expedited shipping. The choice of courier is based on the destination to guarantee the fastest and safest delivery.

3. Order Tracking

Once your order is shipped, you will receive an email or a message containing tracking information. This allows you to monitor your package and stay updated on its delivery status.

4. Shipping Costs

Shipping costs are calculated at checkout based on the delivery destination, the weight of the package, and the chosen shipping method. Keep an eye out for promotions, as Py-Luxury sometimes offers free shipping.

5. Packaging

Each watch is carefully packaged in a normal box and further secured within a protective shipping box to ensure it arrives in pristine condition.

6. Multiple Items in a Single Order

For orders containing multiple items, shipments may be sent from different fulfillment centers and arrive separately. In such cases, separate tracking numbers will be provided for each shipment.

7. Address Accuracy

Please double-check your shipping address for accuracy. Incorrect or incomplete information can result in delays or misdeliveries, and Py-Luxury is not responsible for any issues caused by inaccurate addresses.

8. Delivery Acceptance

Ensure someone is available to receive your package at the provided address. If no one is present during delivery, the courier may leave a notice or attempt redelivery.

9. Order Modifications and Cancellations

Once an order is placed, we work swiftly to process it. If you need to modify or cancel your order, please contact our customer support team immediately. Changes can only be made if the order has not yet been shipped.

For any questions or assistance regarding our shipping policy, feel free to contact our customer support team. We are committed to ensuring your shopping experience with Py-Luxury is exceptional.